Please let us know if the issue gets resolved by this build or it persists. Install/Update to Illustrator Prerelease 26.0.1 (This will not replace the existing Release build of Illustrator).Would you mind confirming if you are using a Wacom tablet If yes, kindly try reverting to an older version of the Wacom drivers ( 6.3.46-2) and checking if it helps. Go to Creative Cloud Desktop and look for Prerelease in the Apps section. Hello Daniela5EE9, Sorry to hear about the crash.If you are not already part of the Illustrator Prerelease program, then please click this link to join the prerelease - /beta/85A6F544-2705-49BD-8314-DD549C6A1713.Once done, please try installing version 26.0.1 from the prerelease section and check if that helps resolve this issue. This will help us find the crash report and help accordingly.Ĭrash reports help us identify the common crash issues and find the root cause of the issue. While submitting the crash report, please use the same email address you are signed in on this community. As mentioned above, p lease submit the crash logs by following these steps:
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